Dear Grand Summit Owner: 

Like you, we’ve been following the rapidly evolving coronavirus (COVID-19) situation.  We would like to take a minute of your time to let you know the current situation at the hotel. 

The Summit County Health Department issued restrictions on Sunday that effectively shut down Park City and Summit County starting at 5pm that same day.  

The Grand Summit Resort’s pool, spa and fitness center closed Sunday at 5pm as a result of the lodging property restrictions.  Local resorts, restaurants, movie theaters, gyms and other businesses were also either required to close or work under strict restrictions intended to reduce community spread of the COVID-19 virus.  These restrictions were put into place for 30 days.  With the restrictions from the county, Vail officially shut down all restaurants except for in-room dining. And, they actively called all guests coming in to inform them of the closures and offered refunds. 

The Vail corporate team has been updating the local team daily, as often as needed, with direction on how to mitigate risk to our guests and employees.  They have been receiving detailed instructions regarding CDC-specific protocol for cleaning rooms.  This includes the specific grade cleaning supplies they must use, focusing on listed, high-traffic touch points, when they must use PPE, and how long a sanitizer must work before wiping surfaces.  It also includes specific guidance should they have any suspected cases.  

More information can be found here: 

By now you are likely aware that the mountains have closed. Please refer to the following link to read the recent statement from Rob Katz, CEO, Vail: 

Things are changing quickly and it’s virtually impossible to communicate each change as it happens. Indeed, we just received word from Vail this morning the details regarding their current, near-term plans for our beautiful resort.  With the closures of all mountain resorts, Vail is closing all Vail Resorts rental operations for the time being. They are asking guests that are in-house to depart by this Friday. They will continue to book reservations with arrivals starting June 1st.  So, reservations remain open if you are trying to book after May.  Please know they may change this and open earlier if things calm down quickly. 

Additional information from Rob Katz as of this morning. Please reference the following link:

 All Seasons HOA Management has had their senior management task force working diligently to monitor and respond to updates and they will keep the Executive Board informed of new developments as they occur.  Their corporate office is currently closed until April 15th.  Stephen Polvere and Jim Simmons will work primarily from home but will still be spending some time onsite at Grand Summit through the business restrictions, and accounting functions continue to be done remotely, as needed. 

Our cleaning contractors have been performing the common area cleanings at 9am, 1pm, 5pm and 8pm.  ASRL is working with the contractor to ensure they are clear on the list of cleaning duties, supplies and schedule. We will continue to sanitize the building but, the regularly scheduled cleaning may be reduced, as warranted, over the coming weeks.  We may start our residential room deep cleans and our residential and common area carpet cleaning early this year. 

The hotel will continue to have a strong security presence; Mark Hoagland, Director of Engineering, is working closely with Vail, ASRL and your Executive Board to ensure the building is safe and secure.  The building’s ongoing maintenance requirements will dictate Mark’s team continue to be onsite full-time. The team is taking advantage of the situation by starting the Spring residential room preventative maintenance project early and is getting a jump on miscellaneous projects.  They have also started the pool heat exchanger replacement project.  This project requires the pool to be out of service for a few days so might as well do it now.    

As of now, Vail is working to keep the dock open for incoming shipments and mail. They will also have a presence in Canyons Village at a location TBD. 

Since security and ingress/egress at the property are being evaluated/enhanced, and all options being considered, we strongly encourage all owners to refrain from visiting the hotel or parking in the parking structure.  

Please take the necessary precautions to look after yourselves and your loved ones. We know these are challenging times, but rest assured the Executive Board, ASRL and Vail will continue to do our best to serve you.  Safety is and always will be our number one priority.  Please contact Stephen Polvere, ASRL, at 435-252-5520 or regarding HOA issues/questions and Jeff Bruder, Vail, at jbruder@vailresorts.comregarding RMA issues. 


Grand Summit Executive Board